Our Privacy How We Protect You

1. Information We Collect

Personal Information

When you contact us, schedule services, complete forms, or opt into communications, we may collect:

• Name
• Email address
• Phone number
• Mailing address

Non-Personal Information

When you visit our website, certain information may be collected automatically, including:

• Browser type
• Device type
• IP address
• Pages visited
• Website usage data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our health and wellness services
• Respond to inquiries and communicate with you
• Send service-related updates and administrative communications
• Send promotional emails (you may opt out at any time)
• Send SMS communications if you have opted in
• Comply with legal and regulatory requirements

We only use your information for legitimate business purposes related to the services we provide.

3. SMS Opt-In & Mobile Information

How SMS Consent Is Obtained

SMS consent is obtained through customer-initiated actions such as website opt-in forms, appointment request forms, service registration forms, and written or digital checkboxes clearly disclosing SMS consent language.

At the time of opt-in, users are informed that message frequency may vary, message and data rates may apply, they can reply STOP to unsubscribe, and they can reply HELP for assistance.

How SMS Information Is Used

Phone numbers collected for SMS purposes are used solely for appointment reminders, service updates, wellness-related information, and administrative notifications. We do not send unsolicited marketing text messages.

4. Sharing of Information

We do not share, sell, rent, or trade your personal data (including name, email address, or phone number) with any third-party vendor or company. Specifically, phone numbers are not shared nor sold, and SMS consent is not shared nor sold.

We may disclose your information only when required by law or government authorities, or to protect our rights, privacy, safety, or property, or that of others.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site performance. Cookies may be used to remember user preferences, understand visitor behavior, improve website functionality, and analyze traffic patterns.

We may use basic analytics tools, such as Google Analytics, to better understand website usage. These tools may set their own cookies in accordance with their own privacy policies and do not provide us with sensitive personal information.

You may disable cookies in your browser settings. Disabling cookies may affect certain website features. We do not use cookies for third-party advertising sales.

6. Service Providers

We use trusted third-party platforms to help operate our business, including our website and CRM hosting platform, our client booking and payment platform, and website analytics tools. These providers process information on our behalf solely to help deliver our services and do not have independent rights to sell or use your information for their own marketing purposes.

7. Data Security & Handling

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain information only as long as necessary to provide services and comply with legal obligations.

8. Your Rights & Choices

You have the right to request access to your personal information, request correction of inaccurate information, and request deletion of your personal information. To make such a request, please contact us directly.

You may opt out of promotional emails by clicking the unsubscribe link, SMS messages by replying STOP, and request SMS assistance by replying HELP.

9. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of personal information.

Clean Life Real World does not sell personal information, as that term is defined under the CCPA. To exercise any of these rights, please contact us using the information below.

10. Children's Privacy

Our services are intended for individuals 18 years of age or older, consistent with our Terms & Conditions. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to social media platforms. We are not responsible for the privacy practices of those external websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Business Name: Clean Life Real World
Contact Person: Elena Peden
Address: 7522 Middlewood St, Houston, Texas 77063, USA
Email: [email protected]
Phone: +1 (713) 927-6163